We Advise
We inform leaders with frameworks and rich insights from an independent perspective. We clarify the choices and priorities that matter, then chart a path for future growth.
Imagine more
We help our clients imagine the future, and help them build it.
Trusted by leading companies
About Us
We elevate people through the power of technology.
Engagement Intelligence is a specialist strategic design and technology enablement practice dedicated to helping leading companies unlock the full potential of intelligent engagement.
What sets us apart is our ability to connect strategy, data, technology and people through iterative value loops that continuously turn insight into action. We believe intelligence creates its greatest value when it is connected and applied wisely — helping people think better, learn faster and create more.
What We Do
We help our clients imagine the future and help them build it.
We Engineer
We help build scalable data & technology ecosystems that enable exponential value. We connect the data, platforms, integrations and automations that keep workflows moving. Every technology choice is shaped by the strategy it supports, the people who use it and the value it needs to create.
We Resource
We provide dynamic resourcing solutions complemented by our network of partners, aimed at supplementing capacity and meeting future-fit skills demand. We shape roles, capability and ways of working alongside the technology and help teams adapt to change so that they can make better decisions and spend more time on the work that matters most.
We Elevate
We leverage curated software platforms and build bespoke AI solutions that amplify business activities. We help define and focus on metrics that matter by making value visible and measurable, we can see what is working, learn quickly and decide where the next loop of improvement should focus.
Featured Partner
As a preferred monday.com partner, Engagement Intelligence helps clients unlock greater value from the platform.
We are well positioned to accelerate time to value on your existing or new monday.com investment. We have the privilege of working with leading organisations across industries including some of Africa’s largest and most respected brands in their respective sectors.
Talk to us about monday.com
Technology Ecosystem
We work across a diverse range of data and technology solutions, independently guiding clients towards the software that will best support their strategy, objectives and desired outcomes.
Client Stories
Ei has been brilliant to work with. They’ve really helped us get the most out of monday.com, and gone further by building us custom reports for our portfolios, programmes and projects that actually work the way we do. On top of that, their service is great and they always respond quickly. Highly recommend them.
We had a lot of data, but we weren’t getting enough out of it. Ei helped us see the opportunity, clean up the data, rebuild our reporting and bring our different user channels together. We can now build a much clearer picture of what our users are doing, while creating a stronger foundation for more advanced reporting and AI use cases.
Often, on the inside, you don’t see the wood for the trees. You’re busy, just beating along, and you don’t often get the opportunity to step back. That’s the beauty that Ei brings: the ability to step back from the clutter and say, “We can see it from the outside. We’ve got the drone view.”
Our Team
Our experienced core team is strengthened by a curated network of trusted associates, specialists and partners. Together, we assemble the right expertise and capacity around each engagement — working as one integrated team to solve complex challenges, accelerate progress and deliver meaningful, measurable impact.
Frequently Asked Questions
We help organisations step back from day-to-day complexity, see the bigger picture and find where the most value can be unlocked in their data & technology ecosystems. Through decades of experience, we have developed methodologies, frameworks and tools to help our clients discover new opportunities, identify where value is lost and then chart a path for future growth, offering a clear roadmap, key building blocks and important milestones.
We bring the strategic thinking and the practical capability to realise the “imagined future”.
To us, engagement is every interaction — digital or physical — with clients and employees. Our goal is to help create seamless experiences across all touchpoints, enabled by the data and systems behind them. Engagement Intelligence is about making all of those interactions work together more intelligently to create more value.
The name also intentionally nods to AI, but intelligence for us is far bigger than only artificial intelligence — it is also about elevating human intelligence through the power of technology.
Our recent work spans operating-model design, workflow and project-management automation, monday.com implementation and optimisation, business-process improvement, data-pipeline restructuring, establishing AI-powered analytics capabilities, digital-experience design and organisational redesign. Increasingly, we are also helping clients establish and mature AI enablement workstreams by turning emerging opportunities into practical capabilities.
Three things make us stand out.
We combine strategy and execution — we don’t just recommend what should change; we help build it.
We work across strategy, people, data and technology, rather than looking at one part in isolation.
And we are relentlessly focused on value: impressive technology or activity means very little if it does not improve the outcome.
We are also independent and technology-agnostic, so our recommendations are shaped around what is right for the client. Our commercial model forces us to prove value and iterate fast and thus provide our clients with appropriate tools and the right level of resources at every step of the engagement.
We do our best work when we operate as an extension of your team.
Our engagements can be remote, hybrid or in person, but we value real human connection. Where possible, our team spends regular time working from our clients’ environments — getting to know the people, understanding how the organisation really works and being present in the journey.
Using AI is easy. Using it well is much harder.
Through what we call Edge Intelligence, we bring AI into the tools, processes and workflows people already use — enhancing what is already there rather than introducing another application or platform. We also develop bespoke AI products and solutions for our clients.
We focus on practical applications that improve efficiency, insight, decisions and value.
We work with organisations of different sizes, from growing businesses to large enterprises. What they have in common is a desire to work better, unlock more value faster and explore what is possible in the intelligence economy.
With a conversation. We learn where you are, where you want to go and whether we are the right partner to help you get there.
imagine more.